Book A Parking Space

This feature allows you to search for and book a parking space in a particular car park.
To make a booking, you will need to fill out the following details:

• personal & contact information
• vehicle registration number
• the car park
• the level (and optionally the zone)
• if this a single or multi-day booking and
• the time slot

The system will then return all available parking spaces matching your criteria and allow you select the parking space you would like to book.

To begin, click the Book A Parking Space menu item from the left-hand navigation bar.

Step 1 - Personal Information

The system first needs to know who the booking is for.

Personal Information guidance text is available at the beginning of the flow

The system will assume you are booking for yourself and default to the 'For Myself' option, however, if you are booking on behalf of someone else then you must select the 'On behalf of' option instead:

• the option For Myself automatically populates your Forename, Surname and Email as the logged in user - you will only then need to fill in your Contact Number and Vehicle Registration Number manually.

  Note: any automated booking emails will be issued to the email address provided here.

• the option On Behalf of Someone Else will display the Forename, Surname, Email, Contact Number and Vehicle Registration Number fields - these will be empty and require you to fill them in manually.

  Note: any automated booking emails will be issued to the email address provided here.

  

Click the Next > button to proceed.

Step 2 - Booking Information

The system then needs to know where and when the booking is for:

Booking Information guidance text is displayed at the beginning of the step and Help text is available on each of the components

1. select the Car park from the dropdown list which will display the rest of the fields

2. select the Level – different levels may have different availability/number of parking spaces for example. Depending on how a level is configured, extra details may be displayed:

   • if a level plan has been uploaded then a View button will be displayed for you to download it to your desktop
   • if zones have been configured for this level, then a list of zones will be available for you to select should you wish to search for parking spaces within certain zones. If no zone is selected, then all parking spaces that meet your requirements will be returned for that level.

3. select the Type of booking – you can decide if you would like to book the parking space for one day or for multiple days:

   • One Day Booking - enter a single date
   • Multi Day Booking - enter a date range where Start Date is the first day the parking space will be used and the Finish Date, is the last day it will be used.
     • the Finish Date must be after the Start Date
     • you will only be able to book parking spaces for a maximum of 1 week at a time

4. select a Booking Slot - there are 3 different time slots and the times configured for each slot is dependent on the car park selected.

   • AM - this time slot is for the morning portion of the day. This varies from car park to car park, but could be set from 9:00 to 12:30 for example.
   • PM – this is the afternoon/evening portion of the day. Depending on the car park this can last any time after the AM slot.
   • All Day – This slot allows you to book parking spaces for the whole day within the car park. This typically means that the parking space is booked from the time they open until closing time.
     • Be aware that you will not be able to book slots once the time has passed. In this scenario, the following message will be displayed instead of the booking slot options.

5. Click the Next > button to proceed.

Step 3 - Parking Space Selection

This page contains a list of all the available parking spaces that match the search criteria entered in Step 2.

The list of available parking spaces returned includes the Parking Space Name, Description, Zone (where applicable) and Date(s). In this example, we did not specify a zone, so all available parking spaces on that level have been returned.

From the list, you can select the parking space you wish to book by clicking its associated time slot button. Should you change your mind, clicking it a second time will deselect it, or just click a different parking space and your previous selection will be released.

Once selected, your choice will be bolded and the start and end times added to the display.

Click the Finish button to complete the booking.

Confirmation

Once your booking has been successfully completed, the system will display a booking confirmation on the screen along with the following details:

• Full name
• Email
• Contact Number
• Vehicle Registration Number
• and your unique Booking Reference

In this example, 1 parking space was booked for 3 days, therefore 3 separate bookings have been made in the system and are displayed with the following headers:

• Car Park
• Level
• Parking Space Name
• Zone
• Start date & start time
• End Date & end time

Click the Finish button to return to the start of the Book A Parking Space flow.

If the booking is for yourself, then you will also receive an automated confirmation email with the same information enclosed. If however, you booked on behalf of someone else, then they will receive the automated notification.

Should you wish to cancel your booking, follow the Cancel Booking link at the bottom of the email.