Book Multiple Parking Spaces
This feature allows you to search for and book multiple parking spaces within the one transaction. To make a booking, you will need to fill out the following:
- personal & contact details
- vehicle registration numbers - one for each space being booked
- the car park
- the level (and optionally the zone)
- the number of parking spaces you require
- if this a single or multi-day booking and
- the time slot
The system will then return all available parking spaces matching your criteria and allow you to select up to the number of parking spaces you required.
To begin, click the Book Multiple Parking Spaces menu item from the left-hand navigation bar.
Step 1 - Personal Information
The system first needs to know who the booking is for.
Personal Information guidance text is available at the beginning of the flow
The system will assume you are booking for yourself and default to the 'For Myself' option, however, if you are booking on behalf of someone else then you must select the 'On behalf of' option instead:
the option For Myself automatically populates your Forename, Surname and Email as the logged in user - *you will only then need to fill in your Contact Number and Vehicle Registration Numbers manually.
Please be aware that you will need to provide Registration Numbers for all the cars you are booking spaces for, entering a comma between each one
Note: any automated booking emails will be issued to the email address provided here.
the option On Behalf of Someone Else will display the Forename, Surname, Email, Contact Number and Vehicle Registration Numbers fields - these will be empty and require you to fill them in manually.
Please be aware that you will need to provide Registration Numbers for all the cars you are booking spaces for, entering a comma between each one
Note: any automated booking emails will be issued to the email address provided here.
Click the Next > button to proceed.
Step 2 - Booking Information
The system then needs to know where and when the booking is for:
Booking Information guidance text is displayed at the beginning of the step and Help text is available on each of the components
select the Car Park from the dropdown list which will display the rest of the fields
select the Level – different levels may have different availability/number of parking spaces for example. Depending on how a level is configured, extra details may be displayed:
- if a level plan has been uploaded then a View button will be displayed for you to download it to your desktop
- if zones have been configured for this level, then a list of zones will be available for you to select should you wish to search for parking spaces within certain zones. If no zone is selected, then all parking spaces that meet your requirements will be returned for that level.
enter the Number of parking spaces required, e.g., 4 - the system will allow you to multi-select and book up to this number of parking spaces in Step 3.
select the Type of booking – you can decide if you would like to book these parking spaces for one day or for multiple days:
- One Day Booking - enter a single date
- Multi Day Booking - enter a date range where Start Date is the first day these parking spaces will be used and the Finish Date, is the last day they will be used.
- the Finish Date must be after the Start Date
- you will only be able to book parking spaces for a maximum of 1 week at a time
select a Booking Slot - there are 3 different time slots and the times configured for each slot is dependent on the car park selected.
- AM - this time slot is for the morning portion of the day. This varies from car park to car park, but could be set from 9:00 to 12:30 for example.
- PM – this is the afternoon/evening portion of the day. Depending on the car park this can last any time after the AM slot.
- All Day – This slot allows you to book parking spaces for the whole day within the car park. This typically means that the parking space is reserved from the time they open until the time that they close.
- Be aware that you will not be able to book slots once the time has passed. In this scenario, the following message will be displayed instead of the booking slot options.
- Be aware that you will not be able to book slots once the time has passed. In this scenario, the following message will be displayed instead of the booking slot options.
Click the Next > button to proceed.
Step 3 - Parking space Selection
This page contains a list of all the available parking spaces that match the search criteria entered in Step 2.
User Messaging
Should there be no matches, the following message will be displayed:
Should the number of parking spaces you are requiring exceed the number of parking spaces configured for the level, the following message will be displayed:
Should the number of parking spaces you are requiring exceed the number of parking spaces currently available, the following message will be displayed:
The list of available parking spaces returned includes the parking space name, car park name, zone and dates. In this example, we did not specify a zone, so all available parking spaces on that level have been returned.
From the list, you can select all the parking spaces you wish to book up to the number of required parking spaces you entered on Step 2. Should you try to exceed this number, the system will display a warning message.
Once selected, your choices will be bolded and the start and end times added to the display.
Click the Finish button to complete the booking.
Confirmation
Once your booking has been successfully completed, the system will display a booking confirmation on the screen along with the following details:
- Full name
- Contact Number
- Vehicle Registration Numbers
- and your unique Booking Reference
For each day and parking space, a separate reservation has been made. In this example, 2 parking spaces were booked for 2 days each, so a total of 4 separate bookings have been made in the system and are displayed with the following headers:
- Car park
- Level
- Parking space Name
- Zone
- Start date & start time
- End Date & end time
At the end, you will be asked if you want to book more parking spaces:
- Clicking Yes will return you to the beginning of the Book Multiple Parking Spaces flow.
- Clicking No will return you to the application's landing page, which is the Book A Parking Space flow.
If the booking is for yourself, then you will also receive an automated confirmation email with the same information enclosed. If however, you booked on behalf of someone else, then they will receive the automated notification.
Should you wish to cancel your booking, follow the Cancel Booking link at the bottom of the email.