Welcome to the PRONI Invoice Manager

This service allows PRONI to manage their invoicing and payment process.

Public Portal

PRONI customers receiving an email from the Invoice Manager service, can log into the public site using the enclosed URL, allowing them to:

  • view their invoice
  • query their invoice
  • pay their invoice online

For PRONI customers requesting digital copies of documentation, they will then receive a notification email with a link that allows them to log into the Secure Messaging public site using 2-factor authentication to download their documents.

Admin Portal

Admin contains the following separate services:

  • Invoice Manager: allows admins to manage the creation and issuing of invoices to customers.
  • Secure Messaging: allows admins to securely deliver digital documentation to customers.
  • Payment Gateway: allows admins to configure online payment solutions

Invoice Manager allows admins to:

  • configure and manage their service catalogue and associated prices
  • create and edit invoices
  • create non-vatable billing items
  • print invoices
  • add comments to invoices
  • email invoices to customers
  • view any customer queries associated to invoices
  • view lists of draft, queried, sent, paid and completed invoices
  • run and export reports

Secure Messaging allows admins to:

  • create and send messages to a recipient of type Email Verification
    • this means that the recipient will be asked to provide their email and a code to access their secure message
  • attach files to outgoing messages
  • add an invoice reference to outgoing messages
  • receive replies to messages and respond
  • view all sent and received messages

For more information on the Secure Messaging service please see the Secure Messaging documentation.

Note

Invoice Manager and Secure Messaging are two separate and distinct services. There is no technical link between these products.

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