Proxy In Progress Appeals

This screen will display a grid view of all proxy in progress appeals - appeals that have been raised internally by admin staff that have not yet been submitted.

At the top of the grid view are navigation buttons, which can be used to adjust how many results are viewed on screen. Back and next buttons can be used to navigate through multiple screens. To filter the list, type into the column header text boxes or click the filter button which will sort the appeal types into alphabetical or numerical order.

View Appeal

To view a proxy in progress appeal, click the view icon associated with the appeal you wish to view.

View Appeal screen is separated into tabs which display details captured during each step of the public appeal application.

Using the tab buttons the admin can navigate through the in progress application.

Each application has an Action History tab, this screen displays an event history of all actions performed against the application by admin users.

To return back to the Submitted Appeals grid view, from any of the display tabs navigate to the bottom of the screen and click the 'Back' button.

To add a comment to an in progress appeal, from any of the display tabs navigate to the bottom of the screen and click 'Add Comments.' This will launch the add comments modal, click 'Submit' to add comment to application. The comment will be displayed in the action history.

Edit Appeal

To edit an proxy in progress appeal, click the edit icon associated with the appeal you wish to update.

Clicking the 'Edit' button will redirect the user into the 'Submit Appeal' screen, from here the steps are identical to the 'Add Appeal' functionality.

To save the appeal updates, from any of the display tabs navigate to the bottom of the screen and click 'Save.' The changes will be saved and the appeal will remain in the 'In Progress Proxy Appeals' tab.

To complete a proxy in progress appeal, click the 'Submit' button on the Authorisations screen.

Once an appeal has been submitted, it will leave the 'Proxy in Progress Appeals' tab and move to the 'Submitted Appeals' tab.

Change Appeal Type

To change an In Proxy appeal to a different appeal type, click on the change appeal icon . A Change Appeal type modal will open to allow the user to select a new appeal type from the dropdown list.

To save new appeal type, click 'Save.'

Appeal Link

From the in progress appeals grid view, navigate to the get appeal link icon. To copy the appeal application link, click the icon.

This will open the Link to Appeal modal, from here the user can copy the appeal application link to the their clipboard by clicking 'Copy.'

Print Appeal

From the in progress appeals grid view, navigate to the print icon. To print the appeal application link, click the icon.

The Print View screen will open with a read only summary of the in progress application.

To proceed and print this information, navigate to the bottom of the screen and click 'Print.'

Create Spreadsheet

To export data from the in progress appeals grid view, click 'Create Spreadsheet' at the top of the screen.

This will download a local CSV file capturing all in progress appeals.